Appeal From Delvin Post Office: DSW Payments

If you are a social welfare recipient, you may receive a letter asking you to furnish them with your bank details. Please help to keep your local post office open by NOT doing this.

From Leavy’s, Delvin Post Office

With bank/branch closures happening why move from your local Post Office. Each transaction that moves from your Post Office is a step closer to closing its doors. If you get a letter please do call into us and discuss before making any decision.

From Rochfortsbridge Post Office

It has been brought to our attention that a number of our customers have received letters from social welfare, asking them to furnish the department with bank details so that their DSW payments (pension, disability, children’s allowance etc) can be paid into a bank, instead of being available through the Post Office. We’re so disappointed to hear this and have reported it to An Post. Everyone knows that Post Offices are struggling to stay open nowadays, and the governmental departments SHOULD be supporting the network instead of urging people to use banks instead. NOBODY is required to transfer their payments to the bank, where they will incur fees for accessing their own money through ATMS, and have no hope of getting a live person to talk to if there is ever a problem with their payment. There is no helpful personal service, which is something we strive to deliver to all our valued customers – whether they come in for payments, or to do other business like mail, passports, money transfer, bill payments, or banking. Business might be decreasing in Post Offices all over Ireland, but our operating costs don’t change, and as more offices become unviable the Post Office network will be further decimated. When a rural Post Office closes it has a well-documented impact on the local economy every time. Critical services are removed from the community, surrounding businesses like shops are impacted, and the whole community suffers. We respect that customers always have the choice to use their bank for payments or to use Post Offices in the big towns, but we’d like you to be aware that YOU DO HAVE THE CHOICE to continue getting your payments locally, in cash, with no fees. And that by supporting your local Post Office, you are supporting our rural community. If you’ve moved your payments already, you can contact DSW and get them moved back. If you have not made your decision yet – please choose to #ShopLocal and #SupportLocal by keeping your payments in the Post Office and supporting our local community. Please share this message.